Everything you need to know before reaching out — answered directly.
Ask Us DirectlyEDELSTEIN manufactures three core lines: bottling machines (filling, rinsing, capping, sealing for PET/glass/HDPE bottles), cup packaging machines (filling and sealing for semi-solid or liquid products), and tube & bag machines (filling and end-sealing for creams, gels, and pastes). We also offer complete turnkey production lines that integrate multiple machines into a single automated system.
Yes. We accept both OEM and ODM orders. If your product has unique requirements — unusual container shapes, specific fill volumes, special materials, or hygienic-grade construction — our engineering team will design a custom solution. Contact us with your product specs and we'll provide a feasibility assessment.
Our machines are deployed across seven industries: beverages, food & snacks, pharmaceuticals, cosmetics & personal care, household cleaning, chemicals, and agriculture. Each line is configurable for the specific hygiene, viscosity, and regulatory requirements of each sector.
Yes. We have delivered machines to clients in 30+ countries across Asia, the Middle East, Africa, Europe, and the Americas. We coordinate international freight, handle export documentation, and send on-site engineers for installation and commissioning wherever required.
We offer four tiers of after-sales support: Training (remote video support, operation manuals, and customized on-site courses), Warranty (one-year guarantee with free replacement for quality-related defects), Installation (on-site engineer support for setup and commissioning), and Technical Support (lifetime consultation, emergency hotline, and scheduled maintenance planning).
Lead time varies by machine type and customization level. Standard catalog machines typically ship within 45–60 days. Custom or OEM machines require additional engineering time and generally have a lead time of 90–120 days from order confirmation. We will provide a specific timeline during the quotation stage.
Yes. Our machines carry CE certification, meeting European safety and environmental standards. This makes them suitable for import and operation across EU member states and many other markets that recognise CE marking. Specific certifications for your target market (e.g. FDA compliance for the US, SFDA for China) can be discussed during the order process.
Fill in the contact form with your product type, target output speed (units per hour), container format, and any special requirements. Our sales engineers will review your specs and respond with a detailed quote within 1 business day. There is no obligation and no charge for the quote.